SER Privacy Policy

Effective Date: July 18, 2024

This Privacy Policy describes how SER ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website ([website URL]) (the "Site") or make a purchase from us.

Information We Collect

We collect several types of information for various purposes to improve your experience with our products and services.

• Personal Information: When you place an order on our Site, we collect certain personal information from you, including your name, billing address, shipping address, email address, and phone number.
• Device Information: We automatically collect certain information about your device when you visit the Site. This information may include your web browser, IP address, time zone, and some of the cookies that are installed on your device.
• Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your order details, payment information (including credit card numbers, if applicable), and shipping information.

Use of Your Information

We use the information we collect for various purposes, including:

• To fulfill and manage your orders, including processing payments, shipping, and providing order confirmations and invoices.
• To communicate with you about your order, respond to your inquiries, and provide customer service.
• To send you promotional emails about our products, new arrivals, and other updates (with your consent).
• To improve our Site and your browsing experience.
• To analyze trends and customer behavior to improve our products and services.

Sharing Your Information

We share your Personal Information with third-party service providers who assist us in operating our business and fulfilling your orders. These service providers are contractually obligated to keep your information confidential and use it only for the purposes we have disclosed to them.

We may also disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other legal process, or to protect the rights of ourselves or others.

Your Choices

You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email.

Data Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes we have described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We take reasonable steps to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information transmitted to our Site.

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you believe your child has provided us with Personal Information, please contact us. If we learn that we have collected Personal Information from a child under 13, we will delete that information from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in response to changes in our practices or applicable laws. We will notify you of any changes by posting the new Privacy Policy on the Site.

Contact Us

For more information about our privacy practices, if you have questions, or if you want to make a complaint, please contact us by email at [email protected]

California Consumer Privacy Act (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) with respect to your Personal Information. You can request to know more about the categories and specific pieces of Personal Information we collect, use, and disclose about you. You can also request to delete your Personal Information. To exercise these rights, you can contact us by email at [email protected].

[Include additional sections for other privacy regulations applicable to your business, such as GDPR if you serve customers in the European Union]

This Privacy Policy is intended to be easy to read and understand. If you have any questions, please don't hesitate to contact us.